Last updated: November 4, 2026
This Refund Policy explains when refunds are available for purchases from Wyrd House Witchcraft (“we,” “us,” or “our”) on https://www.wyrdhousewitchcraft.com (the “Site”). It works together with our Terms of Service.
Overview
Our courses are digital educational products. Because access to lessons and materials can begin soon after purchase, refunds are limited as described below. Please read the course description carefully before you buy.
Cooling-off period for digital courses
If you have not accessed more than the free preview or orientation materials (if any), and you request a refund within 14 days of purchase, we will generally issue a full refund of the course price paid, less any non-refundable payment processing fees charged to us by our payment provider when those fees cannot be recovered.
Once you have accessed paid course content beyond any stated preview (for example by opening locked lessons inside LearnDash or downloading paid materials), the digital content is considered delivered and the purchase is non-refundable, except where required by law or as we decide in writing for a specific case.
Digital content: your agreement at purchase
Our courses are digital content that is delivered right after payment. Under EU consumer rules for digital content, you have a 14 day right to withdraw from a purchase, but that right ends once delivery has begun with your prior express consent and your acknowledgement that you lose the right of withdrawal.
For that reason every purchase requires you to agree that digital delivery starts immediately after payment, and that your 14 day cooling-off right ends on your first access to paid course content, for example the first time you open a paid lesson. Until you have opened paid content, the cooling-off refund described above remains available. This does not affect rights you cannot waive under the consumer law of your country.
Year and a Day and other paid trainings
For the Year and a Day apprenticeship training and other paid programs:
- Refund requests within 14 days of purchase, with no access to paid lessons, are handled under the cooling-off rules above.
- After substantial access to paid lessons, or after 14 days, purchases are final.
- Cohort start dates, payment plans, or scholarships (if offered) may include extra conditions stated at checkout or in your enrollment email. Those conditions control if they are stricter or more specific than this page.
Free courses and free companion access
Free courses and free companion access (such as seasonal learning offered at no charge to Year and a Day students) have no refund because no payment was made for that product.
How to request a refund
Write to hola@wyrdhousewitchcraft.com or use the Contact page on the Site (https://www.wyrdhousewitchcraft.com/contact/). Include:
- The email used at checkout
- Order or receipt number if you have it
- Course name
- Reason for the request
We aim to respond within a few business days. Approved refunds are returned to the original payment method when the provider allows it. Timing depends on your bank or card issuer (often several business days).
Chargebacks
Please contact us before filing a payment dispute. Unwarranted chargebacks may lead to suspension of course access while we investigate.
Exceptions required by law
Nothing in this Policy limits rights you cannot waive under applicable consumer law. If a mandatory rule in your country requires a different refund right, that rule applies to the extent required.
Changes
We may update this Refund Policy. The “Last updated” date will change when we do. The version in effect at the time of your purchase applies to that purchase, unless the law requires otherwise.
Contact
Refund questions? Contact us:
Email: hola@wyrdhousewitchcraft.com
Address: 03750 Avinguda de l’Alacantí 1-2
Or use the Contact page: https://www.wyrdhousewitchcraft.com/contact/